Outsourced credit control is designed to manage reminders and follow-up across a whole ledger. Vindox is built for one serious invoice that has stopped moving, where routine chasing has run out of road.
Credit control keeps the ledger current. Vindox recovers the matter that has hardened.
Credit control is a monthly retainer. Single-matter recovery is no win, no fee.
Submit a matter →| Vindox | Outsourced credit control | |
|---|---|---|
| What it is | Forensic recovery of one serious stalled invoice, building a court-ready file | Ongoing chasing of the whole sales ledger to keep cash flowing |
| Focus | A single matter that has hardened | Every invoice across the book, at volume |
| Method | Evidence, a 21-day pressure cycle, the file as leverage | Routine reminders, statements and light-touch follow-up |
| The deliverable | A court-ready file | A current ledger and lower days sales outstanding |
| Posture | Pressure on a matter that has stopped moving | Relationship-safe and ongoing |
| Cost | No recovery, no fee | A retainer or a fee on the ledger |
| When it fits | One serious invoice that ordinary chasing has not moved | Keeping a whole ledger current and relationships intact |
If you need a whole ledger chased on a rolling basis, that is credit control. A good provider does it well. It keeps cash flowing and relationships intact. It is the wrong tool for one invoice that has already hardened, where the debtor has stopped responding to routine reminders and the matter needs a file and pressure behind it. Vindox turns away routine ledger work and points it toward credit control. We take the serious single matter.
Vindox produces a court-ready file: the organised evidence record built while the serious single matter is pursued and prepared for solicitor review if it remains unresolved.
Debt collection or commercial recovery? → What a court-ready file is → Why we decline → What a late invoice is worth →
Common questions
Credit control is the routine, ongoing chasing of a whole ledger to keep cash flowing. Commercial debt recovery is the forensic pursuit of one serious invoice that has stopped moving, building a court-ready file behind it.
Use credit control to keep a whole ledger current. Use recovery for the single serious invoice that routine chasing has not moved.
No. That is routine credit control, a volume task with different tools and a different cost base. Vindox takes the serious single matter that has hardened. We point ledger work toward outsourced credit control.
Vindox produces a court-ready file: an organised evidence record built alongside the recovery cycle and prepared for solicitor review if the matter remains unresolved.
It is a different model. Credit control is a retainer or a ledger fee. Vindox is no recovery, no fee, a commission only on what is recovered on the matter.
Submit the invoice for a viability check. If it belongs with Vindox, we build the file and run the recovery. If it belongs elsewhere, we tell you where.
Submit a matter →No debtor contact is made from a submission.