Commercial debt recovery is how one business pursues a serious overdue invoice from another once ordinary chasing has failed. Vindox does that work on the file. We build the evidence first, run a defined pressure cycle and work toward a recorded position.
Vindox builds the file while it pursues.
Submit a matter →Ordinary credit control has run out of road. A solicitor feels premature and expensive. The amount is real and the debtor has gone quiet or keeps saying it is with finance. Commercial debt recovery is the step that ends the drift.
Vindox takes a serious overdue commercial invoice through a defined pressure sequence. The file is built first. The pressure follows. The aim is payment. If payment does not follow, you are left with a court-ready file rather than another failed chase.
If you are comparing service models, see how commercial debt recovery differs from volume debt collection, including where each is the better fit.
If preserving a viable customer relationship is making you hesitate, use the relationship-safe escalation framework to decide how to move beyond open-ended reminders.
Vindox screens every matter first. The screen decides what we take. It is built to protect your position and ours.
If a matter is not suitable, we return it or decline it and tell you why. Our full decline logic is set out on Why We Decline.
The file is the product. Whether the debtor pays under pressure or the matter has to go further, the same evidence base is built behind it from day one.
If the matter does not resolve, the file is organised for review by the client's solicitor. See Court-Ready File and What Your Solicitor Receives.
Commission is charged on the principal we recover for you. It is priced by the size and age of the debt, fixed at instruction. The rate does not rise if the matter ages during the cycle. Vindox is not VAT registered at launch, so no VAT is charged on commission while that remains the case. No recovery means no commission.
On every matter we also pursue statutory interest and fixed compensation from the debtor where the matter allows. If recovered in addition to principal, those sums may offset part of your effective cost. The full rate card by value and age is on the pricing page.
We never hold client money. The debtor pays you directly. Vindox recovers the debt and builds the file. The funds move between you and the debtor.
Vindox builds the evidence file and runs commercial recovery up to the pre-legal line. We are not a law firm.
Vindox does not give legal advice. Vindox does not litigate, issue proceedings or enforce. Litigation is carried out by a solicitor. Enforcement after judgment is carried out by a High Court Enforcement Officer. We take commercial and business-to-business invoice matters only, in England and Wales. No consumer debt.
Submit the invoice for a viability check. If it belongs with Vindox, we confirm the approach on a short call. If not, we tell you why.
Submit a matter →No debtor contact is made from a submission.