Commercial debt recovery Pricing For advisers Submit a matter Heard from us?
Vindox or debt collection · Commercial debt recovery

Debt collection, or
commercial debt recovery?

Debt collection services vary in scope and method. Vindox is built for one serious commercial invoice at a time, with a forensic evidence file behind it and pressure applied on a defined rhythm.

The difference is the file.

Vindox builds the file behind the pressure on a no recovery, no fee basis.

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Side by side

The comparison, plainly.

 VindoxVolume collection model
What it isForensic recovery of one serious commercial invoice, building a court-ready fileA portfolio of accounts worked at scale
FocusA single serious matter, worked in depthA list of accounts, worked at breadth
MethodEvidence, a 21-day pressure cycle, the file as leveragePersistence and pressure, calls and letters, across many accounts
ScopeCommercial, business to business, England and WalesDepends on the provider and may include consumer, commercial or mixed portfolios
The deliverableA court-ready file organised for solicitor reviewDepends on the provider and engagement terms
CostNo recovery, no fee. Commission only on what is recoveredDepends on the provider; contingency, upfront and per-action models exist
When it fitsOne serious invoice where the record needs to carry pressure and may go furtherHigh volume ledgers and smaller accounts worked at scale
When a collection agency is the right call

For volume, a collection agency is built for it.

If you have a high volume of smaller accounts to work at scale, a volume collection service may be the better fit. Vindox is not designed for a whole ledger. It is designed for one serious commercial invoice that has hardened, where the record needs depth and may later be reviewed by a solicitor.

Vindox builds the file while it pursues.

The recovery cycle and the evidence file are built together. If the matter does not resolve, the record remains organised for solicitor review.

What a court-ready file is →    Why we decline →

Common questions

Common questions

What is the difference between debt collection and commercial debt recovery?

Debt collection services vary in scope and method. Vindox focuses on one serious commercial invoice at a time, building the evidence file while running a defined recovery cycle.

Is there an alternative to a debt collection agency?

Yes. For one serious commercial invoice that has stalled, forensic commercial debt recovery builds an evidence file and applies pressure on a rhythm, rather than working the account on a list. Vindox is built for that single serious matter.

Does Vindox work like a debt collector?

Vindox works commercial matters only, one at a time, building a court-ready file behind each. It is designed for depth on one serious invoice, not a volume ledger service.

How much does commercial debt recovery cost?

Vindox works on no recovery, no fee. Commission is charged only on principal recovered, on a published rate card. There is no upfront fee and no charge if nothing is recovered.

Can Vindox recover consumer debt?

No. Vindox recovers commercial trade debt between businesses in England and Wales. Consumer debt sits under a different regime that Vindox does not work within.

If the matter is serious

Put the matter
on the record.

Submit the invoice for a viability check. If it belongs with Vindox, we build the file and run the recovery. If it belongs elsewhere, we tell you where.

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No debtor contact is made from a submission.

Commercial only Business to business England and Wales No recovery, no fee