Then the date passed. They promised again. That date passed too. Each promise sounded sincere. Each one bought the debtor a few more weeks. Nothing was written down, so each promise arrived fresh, with no weight from the ones before it.
A promise you can prove is worth more than one you remember.
Submit a matter →A promise made on a call and not recorded has no past. The next time you speak, it is a clean slate for the debtor. You feel the weight of three broken promises. They feel the weight of none, because nothing connects them. Ordinary chasing treats each promise as a fresh hope. The debtor relies on exactly that.
Every payment commitment is captured in the missed-promise record, with its exact wording, the date it was given and the date it was broken. The third broken promise is no longer an isolated disappointment. It sits in a file beside the first two, dated and quoted. A debtor who has broken three documented commitments is in a very different position from one who has simply been chased three times. The record is the difference.
The situation,
answered plainly.
Record every promise. The exact words, the date given and the date broken. A documented pattern of broken commitments carries weight that a series of forgotten phone calls does not. Vindox builds that record as a matter of course.
Yes. A logged commitment with its date and its outcome is part of the contemporaneous record. A pattern of broken promises supports the matter if it has to go to a solicitor or enforcement. It also puts pressure on the debtor before it gets there.
By refusing to let promises reset. Each commitment is logged and each missed date is recorded. The pattern is put to the debtor in writing. A stall only works while no one is keeping score.
Submit the invoice for a viability check. We reply within one working day on whether it is suitable. No debtor contact before engagement and your written approval.
Submit a matter →No debtor contact is made from a submission.